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Privacy Policy

IMPORTANT: By using our website and providing us with any personal information, you give your explicit consent that ibiyaya may collect and use your personal data in the manner and for the purposes described in this Privacy Policy, in accordance with applicable U.S. data protection laws and regulations.

1. Information We Collect

Device Information

When you visitĀ https://us.ibiyaya.com/, we automatically collect information such as:

  • Web browser type

  • IP address

  • Location data

  • Cookies and tracking pixels (including Google Analytics)

  • Pages you view and search terms used on our site

See Google Privacy Policy for details.

Purchase Information

When you make a purchase or register as a customer or distributor partner, we collect:

  • Name

  • Billing and shipping addresses

  • Payment details (including credit card numbers)

  • Email address

  • Phone number

We refer to this as Purchase Information.

2. How We Use Your Information

We use the information we collect to:

  • Process payments, ship orders, and provide invoices and confirmations

  • Communicate with you and provide customer support

  • Improve our website and your shopping experience

  • Send promotional offers and updates (if you opt in)

ibiyaya guarantees that we do not sell personal information to third parties.

3. Sharing Your Information

We share limited Device Information with Google Analytics to better understand how customers interact with our site.

We may also share information when required to comply with U.S. laws, legal processes, or to protect our rights.

4. Do Not Track

Our website does not alter its data collection practices when a Do Not Track signal is received from your browser.

5. Data Retention

We retain Order Information as long as necessary for business and legal purposes, unless you request deletion.

6. Your Rights (California CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect, use, and disclose

  • Request Deletion of your personal information (with legal/operational exceptions)

  • Opt-Out of Sale: ibiyaya does not sell personal information

  • Non-Discrimination: You will not be discriminated against for exercising your privacy rights

You may make a request by emailing support@ibiyaya-usa.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices, operational needs, or legal requirements. Updates will be posted on this page.

8. Contact Us

For questions about our privacy practices, or to make a request, please contact us:
Email:Ā  pet@ibiyaya-us.com

For the link: Terms of Service